How will my order be shipped to me?
All of our items are shipped via UPS, with tracking number, and arrive in a poucher.
How long will it take to ship my order?
We will process your order within 1 business days. Once your order ships, it may take up to 2-3 days for your order to arrive, depending on your country. Most orders arrive within 3 days, however.
What is your return policy?
We offer a 5 day return guarantee. If you are not 100% satisfied with your purchase simply contact us here or at info@24heartz.com within 5 days of delivery of your item and we will gladly walk you through returning your order to us for a refund.
There is a problem with my order. What do I do?
Please contact us here or at info@24heartz.com and we will work to correct the problem as soon as possible.