Shipping & Returns

How will my order be shipped to me?

All of our items are shipped via UPS, with tracking number, and arrive in a poucher.

 

How long will it take to ship my order?

We will process your order within 1 business days. Once your order ships, it may take up to 2-3 days for your order to arrive, depending on your country. Most orders arrive within 3 days, however.

 

What is your return policy?

We offer a 5 day return guarantee. If you are not 100% satisfied with your purchase simply contact us here or at info@24heartz.com within 5 days of delivery of your item and we will gladly walk you through returning your order to us for a refund.

 

There is a problem with my order. What do I do?

Please contact us here or at info@24heartz.com and we will work to correct the problem as soon as possible.